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How to upgrade eSIM in Nepal for NTC and Ncell?

What is eSIM?

eSIM (Embedded SIM) is a type of SIM card that is built into a device, such as a smartphone or tablet, rather than being a physically removable card. It allows users to activate their device on a mobile network without having to physically swap SIM cards, and easily switch between different mobile network operators.

How to upgrade eSIM in NTC?

NTC customers of prepaid and postpaid plans can upgrade to eSIM if their device supports it.  To upgrade, you can visit the nearest Ntc service center and fill out the eSIM activation form. You will need to carry your citizenship while filling eSIM activation form.

How to upgrade eSIM in Ncell?

To upgrade the eSIM service in Ncell, follow the steps below:
 
Existing Ncell can upgrade to eSIM by sending an SMS to 17125 with a citizenship number and Email ID. Sending an SMS to 17125 is free of cost. After verification, the device will immediately upgrade to an eSIM by loading your eSIM profile.
 
For non-Ncell users to get an eSIM, you can visit the nearest Ncell Center by selecting your preferred tariff package.

Which handset supports eSIM in Nepal?

In order to use the eSIM service, the device must support eSIM. The devices that support eSIM in Nepal included in the iPhone series are the iPhone XS series, iPhone 11 series, iPhone 12 series, iPhone 13 series, & iPhone 14 series. Similarly, the Samsung series includes the Galaxy S21 series, Galaxy S22 series, Galaxy Z Flip series, and Galaxy Z Fold series. Also, eSIM is compatible with Google phones: the Pixel 4 series, Pixel 5 series, and Pixel 6 series.

How to check if my device supports eSIM?

You can check if your handset supports eSIM or not by dialing *#06# from it. The device supports eSIM if it displays an EID number (Embedded Identity Document).

How to activate eSIM on your Android?

Activating an eSIM on an Android device will vary depending on the specific device and mobile network operator. However, here is a general outline of the process:
  • Check if your device is compatible with eSIM. Not all devices support eSIM.
  • Go to your device’s settings and look for the “Mobile Network” or “SIM Cards” option.
  • In the “Mobile Network” or “SIM Cards” menu, you should see an option to “Add a new plan” or “Add a new eSIM.”
  • You will then be prompted to scan a QR code or enter a code provided by your mobile network operator.
  • Once the code is scanned or entered, your device will download the necessary information to activate the eSIM.
  • You may then be prompted to set the eSIM as the default SIM card.
  • Restart the device and the eSIM should be activated and ready to use.

Note that the process may vary by device and carrier, so if you are having trouble, you may want to check the device’s user manual or contact the mobile network operator for assistance.

How to activate eSIM on your iPhone?

Activating an eSIM on an iPhone is a little different than on an Android device. Here’s a
general outline of the process:
  • Make sure your iPhone is compatible with eSIM. iPhone XR, XS, XS Max, 11, 11 Pro, 11 Pro Max, SE (2nd generation), 12, 12 Mini, 12 Pro, and 12 Pro Max support eSIM.
  • Go to the “Settings” app on your iPhone.
  • Tap on “Cellular” or “Mobile Data.”
  • Tap on “Add Cellular Plan” or “Add Cellular Plan Using a Code”
  • Use your iPhone’s camera to scan the QR code or manually enter the code provided by your mobile network operator.
  • Wait for the carrier plan to download and activate.
  • Once the eSIM is activated, you’ll be prompted to set it as the primary line or as a
    secondary line. 
  • Restart your iPhone to apply the changes and the eSIM should be activated and ready to use.

Note that the process may vary by carrier, so if you are having trouble, you may want to check the device’s user manual or contact the mobile network operator for assistance.

Advantages of Using eSIM:

The main advantages of using an eSIM include:
  • Flexibility in switching between mobile network operators without physically replacing the SIM card.
  • Convenience in activating a device on a mobile network using a QR code or mobile network operator’s app.
  • Space-saving as eSIMs do not take up physical space in a device.
  • Durability of eSIMs are not exposed to wear and tear from being inserted and removed from devices.
  • Remote management allows adding or removing cellular plans, or even changing carriers without physically changing the SIM card.
  • Global roaming capability by being programmed with multiple network operator profiles.
  • Customers can digitally connect to cellular networks, therefore, telecom providers are not required to produce physical SIM cards. In addition to preventing physical harm to the SIM, this also reduces plastic waste.
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